Frequently Asked Questions (FAQ)
Q.1: My child has a conflict with another sport and can attend futsal only once a week. Can I register for the 3-month program and actually attend for 6 months? Or pay for once a week only?
A.1: Yes, it's possible to join our futsal program once a week. There is a coupon code which gives a 40% discount for once a week. Why not 50% discount? Because the player will EVENTUALLY be able to join both days.
Q.2: If I register my child in the 3-month plan, does it mean he/she has 24 sessions within a year to attend or within the 3-month period only?
A.2: The players registered on the 3-month plan will have a period of 3 months (~ 90 days) to attend the sessions which is approximately 24 sessions. However, our program is not session based because there will be no value to the players if they attend 24 sessions in 6 or 8 months.
Q.3: Is there a make-up class for missed sessions?
A.3: There is no make-up classes for sessions missed by the players. However, if a session is cancelled by the futsal academy for any reason, all registrations are extended to compensate for the number of cancelled sessions.
Q.4: Can my child try a session first before committing with the program?
A.4: Absolutely. We always recommend parents to bring their children for a session before committing with the program. Please, get in contact with us to schedule a trial.
Q.5: Is your futsal program year-round or seasonal?
A.5: Our futsal program is "year-round". However, we run the program from mid-January to mid-June (5 months), pause for 2 months due to summer break, return from mid-August to mid-December (4 months) and then pause again for 1 month due to winter holidays. Officially, we run the program for 9 months and pause for 3 months. All ongoing registrations impacted by the breaks are extended from the time the program returns for the players to use the remaining weeks/months left before the break.
Q.6: Does the program start on a specific date throughout the year, or can players begin whenever?
A.6: If there is availability, players can start right after they are registered into the program.
Q.7: Do I have the option to pay for the program on a monthly basis?
A.7: Yes, the current pricing plans available for 1 month, 3 months or 6 months program will charge you on a monthly basis.
Q.8: Do you have discount for siblings?
A.8: Yes, we offer a sibling discount (20% discount to the second and subsequent child’s registration via coupon code) for the 3- and 6-month plan. We have also a 'Referral Program' that will give a $50 discount for the next registration/renewal.
Q.9: Do I need to pay for the uniform?
A.9: No, we give it for free as part of the first registration to the 3 months or 6 months plan only. If an extra kit (jersey, shorts and socks) is needed, we charge $55 replacement fee. The same fee applies for players registered to the 1 month plan in case they want the uniform.